FREQUENTLY ASKED QUESTIONS

Below are a few of the answers to some of the most frequently asked questions we encounter everyday, if your question isn't listed here, please give us a call & we'll try to answer it in as much detail as you can handle.

All our work comes with a guarantee, feel free to ask about it.

ROADWORTHY QUESTIONS

We complete roadworthy inspections whilst you wait, the normal time for an inspection is 1 hour. When a vehicle is brought in it needs to be registered or have a permit to drive. As part of the new Vic Roads guidelines it will be photographed, brake tested along with the key components inspected (A roadworthy is not a guarantee that the vehicle is in top condition, nor is a guarantee that the items checked during the inspection will continue to function after the rwc is complete (e.g. a brake light can stop functioning at any time).

When a vehicle is brought in for the rwc it will be either issued a pink or green slip. Pink is a fail & then you have 14 days to rectify any faults listed (or we can take care of them for you), the green rwc is the one which you then have 30 days from its issue date to either transfer or sell the vehicle. If either of these time frames are expired there will be a re-test fee.

Further information visit: www.vicroads.vic.gov.au/lvt or call 1300 360 745

LOG BOOK SERVICING

You will not jeopardized your manufacturer's warranty by having your vehicle serviced with us. We use quality parts, filters & oils etc. We complete all major & minor log book service here at a reasonable price without the headache of re-visiting the dealership.

We also service & repair vehicles out of warranty.

PAYMENT

We accept cash & have eftpos/credit card facilities available (normal bank fees apply depending on account type). Direct debit into our Bank Account is also a prefered option with no added fees.

We now offer a pay later option also with Openpay (prior arrangements & approval required before work commences).

MAKES & MODELS

We service & repair most makes & models. We currently service & repair cars from 1963 through until the newest cars on the road. Our latest diagnostic equipment is the same used by Hyundai & Kia. If there's a problem with any car, we can generally sort it or source information to do so.

BRAKE REPAIRS & OTHER INFORMATION

We use only quality brake parts & components to repair your vehicle. We recommend machining or replacing disc rotors whenever pads are changed, this way we guarantee longer brake pad life & better pedal feel.

All our work is guaranteed & completed with nothing left to chance.

Weather it's a trip to the snow or a round Australia trip we'll make sure you get there & back without fuss.